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Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Colin Lusted
EXCELLENT!! From the very first contact through to completing the final transaction I can only praise this company. It was a pleasure to do business with honest, open and very knowledgeable individuals! Very highly recommended. And the A5 is just as good. Thank you

Brian Draper BMW 3 series
Friendly, informative and helpful saleI was picked up from the station by a very friendly and helpful Paul, who took me for a test drive and was informative without any pressure throughout. We're so pleased with the Golf we bought, and would certainly come back to Dorset Marine Auto for future help!
Rachel M
Brilliant!!!Paul is so friendly, helpful and genuine. With brilliant cars. I brought a car from him a couple of months ago, he was so helpful with all my questions and made the whole process a pleasant one. Can't rate him enough, had a problem with the car recently and he got it straight in and got it fixed for me no hesitation. I will definitely be going back to him to purchase a car in the future and would recommend this company to anyone
Dave Gover
Couldn't be more helpful and did everything they promised,very very good very professional and very pleasant to deal with
Sarah Davey Bognor
Fabulous experience! Paul was friendly and helpful and made the whole experience of buying my car very enjoyable. I had to travel a fair distance and it was so worth it, especially when they delivered my car to me at work!
Ben Sharp
Hi Paul,Not sure if you remember me, but I bought the 320d LG10 YGK from you nearly a year ago now. Just wanted to email to say the car has been absolutely faultless since I bought it and it's been a real pleasure to drive. Just passed its MOT today with no advisories too. Top man for selling me a fantastic car and haven't hesitated to recommend you to friends and family!
All the best,
Ben Sharp
Ben T
Great service from the Dorset Marine Auto team! They answered all my detailed questions about the car before purchase, and then about a day later the sale was all completed. Smooth transaction, and very helpful family team! Would be more than happy to purchase from Dorset Marina Auto again in the future!
CHLOE Louise T
Pleasant, friendly and professional service at Dorset Marine Auto. They responded to me almost instantly and was informative throughout the process, I viewed and test drove my car on Monday and took it home the Thursday! They were helpful with my requests and answered any questions I had. I have previously had a negative experience with a garage so I was quite nervous, Dorset auto marine made me feel at ease with their down to earth customer service and made sure I was up to date and informed at every stage. Thank you!
Brilliant experience buying a car. Always easy to deal with and ready to answer any questions. Engine light came on shortly after purchasing which hopefully has turned out to be nothing but paul has reassured me not to stress and that under the warranty they will sort any issues. Engine is now off and The car has driven superbly vw golf estate 1.6 tdi. I drove to london shortly after purchase and managed 68 mpg. Very reasonably priced and will now be using this company for any further purchases. Thank you for a great service Paul. All the best lewis
Roger Harris
I have just bought a Skoda Octavia from Dorset Marine autos and am very happy with my purchase. An absolute pleasure to deal with and would certainly use them again. Cheers, Roger.
Very good customer service very friendly Salesman
Paul and the team were great to deal with. It was the most relaxed car purchase I made and I would definitely go back again. Thank you very much.
By Jacqueline R
By Jacqueline R -
Fantastic dealer, highly recommend, very helpful, went above & beyond. Genuine dealership. Car is fantastic, very happy. Accurate listing
Graham Hart VW EOS
Hi Paul, I bought a VW Eos from you in March and just thought I\'d drop you a line to say how pleased I have been with the car. It sailed through it\'s first service and MOT and £ for £ is probably been one of the best cars I have ever bought. We couldn\'t of wished for a better summer to by a convertible car either !! Would highly recommend your company and will certainly take a look at your website next time I want a car. Kind regards Graham Hart
Duncan Williams
Hi Paul,
Just a quick text to say many thanks regarding my purchase of the Citroen C5 estate from you in June.You were great to deal with and the car is brilliant.
Cheers Duncan
James Shilling
Very experienced and helpful small business.Small business run out of a home office. However, they obviously have a wealth of experience. Very helpful. I felt confident in the quality of the cars on sale.
Paula R
A helpful, friendly and very professional service. The car I viewed was exactly as described and I had no hestitation in purchasing it. I was so impressed with the service provided that I also later purchased a 4x4. I am delighted with both vehicles and have recommended to friends and family. Thank you so much for making my car purchasing such a positive experience.
Masoud P
Very Good Service!Excellent customer service and good quality and nice car in stock.
Scott FEN
Purchase of a BMW tourer, brilliant service .Absolutely brilliant man company and car, I recently purchased my dream car and I'm over the moon with it. From start to finish I've been really pleased with everything.
Danny Low
Fantasic car sold by a Fantasic guy...
Amazing experience! Fantastic car sold by an honest, genuine guy who was a pleasure to deal with... Dorset Marine Auto come with my highest recommendation.
Graeme Hood
Most positive car buying experience in 30+Years
From first phone call through to follow up call after purchase Paul was everything you don't expect in a car salesman. Friendly, polite, like having a friend sell you his motor. In 30+ years of buying cars, and I have had a few, I have not had such a pleasurable and reassuring experience. Cannot recommend Doreat Marine Autos enough. I traveled down from Stafford, preying the car would be as Paul described in the ad and over the phone. It was better than that, he really knows his stuff and sold me what is probably the best car I have ever owned. Thanks again Paul, amazing service, and the wife loves the Discovery 4 👍
A great Dealer to do business with.
It was a real pleasure to buy a used vehicle from this Dealer. Paul was delightful - very welcoming, courteous and helpful with a friendly sense of humour. He was happy to reach a deal to suit us both (absolutely no hassle or pressure) and he did his very best to make sure things went smoothly /trouble free. The whole experience was terrific - a great service all round. Thank you Dorset Marine a business to be proud of - highly recommended.
Good customer experience.Very friendly and accommodating. Knowledgeable and straightforward. I would be happy to buy another car from them.
Piers Chichester BMW 525i SE
Just a note to thank you again for selling to me the 525i BMW. I am very pleased with it and it goes well. I hope you have a good sales year.

Kind regards,
Mike Josey VW EOS
Hi, Paul
A pleasure to do business with you. We're really enjoying the car. Well worth the LONG drive down to you.
Mike Southampton
Paul I would just like to ring you and say i'm loving my BMW 330 Ci Convertible you sold me cant wait to take Hard Top off in the Spring Thanks again great Man Great Service!!Mike
Steve Woolley VOLVO XC90 4.4 V8 lux
Hi Paul.Great Drive home.The Car Drives as sweet as a nut.Really pleased so far.Thanks for today.See you in Cowes!!Cheers Steve
Luke and Emma Cutler Emsworth Hants Audi Q3 S Line Quattro
Thanks Paul,
Really good to meet you and your wife too,
Emma is chuffed to bits with the car and has been driving around all over the place!
Thanks again
Kelvin Nyeke BMW 335i M Sport Coupe
Paul thank you so much for selling me my dream car. You are the epitome of excellent customer service. You are a genuine and very nice guy, a man of your word and an absolute pleasure to do business with. I highly recommend you to any of my friends and family or any potential customer looking to buy one of your vehicles. Keep up the good work. How I wish all dealers did business like you. I would not hesitate to purchase another vehicle from you. Keep up the good work.
Mark King (Poole) Range Rover Vouge
Thank You Paul it was so refreshing to meet such a nice straight forward dealer I am now recommending a friend for a Range Rover A very Happy customer!!
Simon Audi Q3 Tdi SE
"Paul just wanted to drop you a message to let you know I love the car and to say you made it a pleasure to do business with you,many thanks" Simon (Audi Q3)
Daniel Brennan Audi S5 Quattro
Thanks so much Paul I really appreciate your time and support today.Im absolutely over the Moon!Beaming from ear to ear.I'll definitely be looking after this beauty of a car.Thank again Daniel.
CJ (Manchester)Ref VW Toureg 3.0 V6 TDi
Thank You so much for the deal yesterday.It was a good drive home from Bournemouth.Much appreciated CJ.
Darren Clarke Land Rover Freelander TD4 HSE
Paul Thanks so much.You have been a pleasure to deal with throughout this process and have been extremely helpful.Darren Clarke